ETIKA KOMUNIKASI KONSELOR DALAM KONSELING ONLINE BERBASIS TEKS
DOI:
https://doi.org/10.29408/jkp.v7i1.17812Keywords:
konseling online, konseling berbasis teks, online counseling, text-based counselingAbstract
In addition to the various advantages of text-based online counseling, there are several factors that can hinder its implementation. Some of these factors include punctuation and emoji errors; Inappropriate wording or font use; delays in replying to messages; and not using good, polite, and clear language. This article aims to examine how counselor communication ethics in implementing text-based online counseling services. The research in this article uses a literature review method with a qualitative descriptive approach. There is no guideline/code of ethics that specifically addresses text-based online counseling. Therefore, when carrying out text-based online counseling, each counselor has their own strategy, according to their experience, competence, and skills. A counselor in providing online counseling services must have a foundation of technology-related competencies and competencies related to text-based counseling itself. The skills that must be possessed in conducting text-based online counseling are typing skills, typing style, and how to attitude in writing.
References
Alawiyah, D., Khairul Rahmat, H., & Pernanda, S. (2020). ”Menemukenali Konsep Etika dan Sikap Konselor Profesional dalam Bimbingan dan Konseling.” Jurnal Mimbar: Media Intelektulial Muslim & Bimbingan Rohani, 6 (2). http://journal.iaimsinjai.ac.id/index.php/mimbar
Anthony, K., & Nagel, D. M. (2010). Therapy Online: A Practical Guide. SAGE.
Ardi, Z., Yendi, M. F., & Ifdil. (2013). ”Konseling Online: Sebuah Pendekatan Teknologi dalam Pelayanan Konseling.” Jurnal Konseling Dan Pendidikan, 1(1), 1–5. http://jurnal.konselingindonesia.com
Astutik, S. (2018). ”Konseling Konseptual: Sebuah Tinjauan Filosofis.” Indonesian Journal of Educational Counseling, 2 (2): 135–142. https://doi.org/10.30653/001.201822.42
Bai, Q., Dan, Q., Mu, Z., & Yang, M. (2019). A Systematic Review of Emoji: Current Research and Future Perspectives. In Frontiers in Psychology (Vol. 10). Frontiers Media S.A. https://doi.org/10.3389/fpsyg.2019.02221
Budianto, A. E. (2019). Learning Android and Cyber Counseling. Media Nusa Creative.
CCPA. (2019). Guidelines for Uses of Technology in Counseling and Psichotherapy. CCPA.
Farozin, M. (2019). Counselor professional identity of counselor profession education. Cakrawala Pendidikan, 38(1), 104–119. https://doi.org/10.21831/cp.v38i1.22515
Gunawan, R. (2018). ”Peran Tata Kelola Layanan Bimbingan dan Konseling Bagi Siswa Di Sekolah.” Jurnal Selaras: Kajian Bimbingan & Konseling Serta Psikologi Pendidikan, 1(1): 1–15.
Haryadi, R., Rahmah, N. R., Khatimah, K., & Irmahwati, S. (2019). ”Faktor Penghambat dalam Pelaksanaan Konseling Online Berbasis Teks (Chat).” Jurnal Mahasiswa BK An-Nur: Berbeda, Bermakna, Bermulia, 5(2), 23–26. https://ojs.uniska-bjm.ac.id/index.php/AN-NUR
Ishak, N. M., Amat, S., & Bakar, A. Y. A. (2012). ”Counseling Professional Ethics From Viewpoint Of Counselor Educators.” Journal of Educational Pshychology & Counselin, 5, 71–80. https://www.researchgate.net/publication/271336608
Karimah, Kismiyati, E., & Wahyudin, U. (2010). Filsafat dan Etika Komunikasi. Widya Padjajaran.
Kraus, R., Stricker, G., & Speyer, C. (2010). Online Counseling: A Handbook for Mental Health Professionals (second). Academic Press.
Kraus, R., Stricker, G., & Speyer, C. (2011). Online Counseling: A Handbook for Mental Health Professionals. Elsevier.
Masruri. (2016). ”Etika Konseling dalam Konteks Lintas Budaya Dan Agama.” Al-Tazkiyah, 5(2), 139–150.
Mirzaqon, T. A., & Purwoko, B. (2018). ”Studi Kepustakaan Mengenai Landasan Teori dan Oraktik Konseling Expressive Writing.” Jurnal BK Unesa, 8(1): 1–8.
Petrus, J., & Sudibyo, H. (2017). ”Kajian Konseptual Layanan Cyberconseling.” Konselor, 6(1): 6. https://doi.org/10.24036/02017616724-0-00
Prabawa, A. F. (2021). ”Konseling Online Berbasis Teks: Keterampilan, Gaya, dan Sikap Berkomunikasi.” Procceeding International Conference on Islamic Educational Guidance and Counseling, 94–105.
Ramdhan, M. (2021). Metode Penelitian. Cipta Media Nusantara.
Santi, N. N., & Damariswara, R. (2017). “Hubungan antara, Self Esteem dengan Self Disclosure pada Saat Chatting di Facebook.” Pedagogia : Jurnal Pendidikan, 6(1), 110–123. https://doi.org/10.21070/pedagogia.v6i1.611
Sugiana, D., Setiaman, A., Sari, K. D., Karimah, E. I., Wahyudin, U., Wibowo, N. A., Herwandito, S., Sjuchro, D. W., Yusanto, Y., Ramadhani, E., Ningsih, I. N. D. K., Samudro, A., Gemiharto, I., & Koswara, I. (2019). Komunikasi dalam Media Digital. Buku Litera Yogyakarta.
Sugiarti, Y. (2020). ”Penerapan E-Konseling Berbasis Whatsapp dalam Meningkatkan Kepercayaan Diri pada Peserta Didik SMK Negeri 5 Banjarmasin.” Jurnal Sipatokkong BPSDM Sulawesi Selatan, 1(2), 2721–5407. https://ojs.bpsdmsulsel.id/
Syamila, D., & Marjo, H. K. (2022). ”Etika Profesi Bimbingan dan Konseling: Konseling Kelompok Online dan Asas Kerahasiaan.” Jurnal Paedagogy, 9(1), 116. https://doi.org/10.33394/jp.v9i1.4527
Tang, Y., & Hew, K. F. (2019). “Emoticon, Emoji, and Sticker Use in Computer-Mediated Communication: A Review of Theories and Research Findings.” In International Journal of Communication (Vol. 13). http://ijoc.org.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2023 Ainun Sheilla, Nandang Budiman, Nadia Aulia Nadhirah
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
All writings in this journal are the full responsibility of the author. JKP (Jurnal Konseling Pendidikan) provides open access to benefit anyone with valuable information and findings. JKP (Jurnal Konseling Pendidikan) can be accessed free of charge at no cost, following the creative commons license. Authors who publish articles in the JKP (Jurnal Konseling Pendidikan) must comply with the following conditions:
The author retains the copyright and grants the right of first publication with the work licensed simultaneously under the Creative Commons Attribution-ShareAlike 4.0 International (CC BY-SA 4.0) license, allowing others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.
Authors may make additional separate contractual arrangements for the non-exclusive distribution of the published journal version of the work (for example, posting it to an institution or publishing it in a book), acknowledging its initial publication in this journal.
Authors are permitted and encouraged to post their work online (for example, on institutional repositories or websites) before and during the submission process, resulting in a productive exchange and earlier and more extensive citations of the published work.
All articles in this journal are the sole responsibility of the author. JKP (Jurnal Konseling Pendidikan) provides open access to benefit anyone with valuable information and findings. JKP (Jurnal Konseling Pendidikan) can be accessed and downloaded for free, following the creative commons license.
JKP (Jurnal Konseling Pendidikan) is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License
