Pengaruh E-Marketing, E-Worm, Dan Promosi Terhadap Brand Awareness Serta Pengaruhnya Terhadap Keputusan Beli Jasa Startup (Studi Kasus Grab)

Authors

DOI:

https://doi.org/10.29408/jpek.v6i1.5925

Keywords:

GRAB, E-Marketing, E-Worm, Promotion, Brand Awareness, Buy Decision

Abstract

The purpose of this research is to know the influence between E-Worm, e-marketing, promotion, brand awareness, and the decision to buy services at GRAB startup. Analysis is used with data Structure Equation Modeling technique with AMOS 24. Conclusion of analysis result show that promotion variable and brand awareness have a positive and significant influence on purchasing decisions, while E-Worm and e-marketing variables do not affect the decision to buy GRAB startup services. Thus, GRAB can pay attention to promotional factors increase brand awareness and consumer purchasing decisions and increase the influence of e-marketing and e- wom to further strengthen the influence to consumers.

Author Biography

Heri Kuswanto, Universitas Hamzanwadi

References

Ferdinand, Augusty. (2014). Structural Equation Modeling Edisi 5. Bp Undip : Semarang.

Filo Novandi Prasetya; Idris Gautama So (2014). Pengaruh E-Marketing Dan E-Crm Terhadap E-Loyalty Website Usaha Komunikasi Pemasaran. Jurnal Bisnis Binus. Vol. 5, No. 1. Pp 8-17

Hesti Ratnaningrum (2016). Pengaruh Promosi, Harga, Dan Kualitas Produk Terhadap Keputusan Pembelian Konsumen Dalam Pembelian Bahan Bakar Minyak Jenis Pertalite Di Kota Yogyakarta. Skripsi, Fakultas Keguruan Dan Ilmu Pendidikan Universitas Sanata Dharma, Yogyakarta

Kotler, Philip. (2005). Manajemen Pemasaran Edisi 11. Jakarta :Gramedia.

Lilik Suprapti (2010). Analisis Pengaruh Brand Awareness, Perceived Value, Organizational Association, Dan Perceived Quality Terhadap Keputusan Pembelian Konsumen. Skripsi, Program Studi Manajemen Fakultas Ekonomi, Universitas Dipenogoro, Semarang.

Orisya Syam Milanti (2012). Analisis Pengaruh Experiential Marketing Dan Electronic Word Of Mouth Terhadap Brand Awareness Dan Purchase Intention. Skripsi, Program Studi Manajemen Fakultas Ekonomi, Universitas Indonesia, Jakarta.

Panka Gumilang (2014). Pengaruh Telemarketing Dan Internet Marketing Terhadap Keputusan Pembelian Konsumen English First Pejaten Jakarta. Jurnal Universitas Bakrie. Vol. 2 No.3. Pp: 20-30.

Richard Darmawan Andriyanto & Jony Oktavian Haryanto (2010). Analisis Pengaruh Internet Marketing Terhadap Pembentukan Word Of Mouth Dan Brand Awareness Untuk Memunculkan Intention To Buy. Jurnal Manajemen Teknologi Universitas Kristen Satya Wacana. Vol. 9 No.1. Pp: 20-35

Santoso, David. (2013). Pengaruh Brand Awareness, Brand Image, Dan Brand Loyalty, Terhadap Parent Brand “Top Coffee” Di Surabaya Dengan Brand Extenstion Sebagai Variabel Intervening. Jurnal Widya Mandala Vol 2, No 4 (2013), Pp 68-69

Singgih Nurgiyantoro (2014). Pengaruh Strategi Promosi Melalui Social Media Terhadap Keputusan Pembelian Garskin Yang Dimediasi Word Of Mouth Marketing . Skripsi, Program Fakultas Ekonomi, Universitas Negeri Yogyakarta, Yogyakarta.

Solimun. (2006). Multivariate Analysis. Disusun Ulang Statistika Angkatan 2003. Fakultas MIPA, Program Studi Statistika, Universitas Brawijaya, Malang: Handout yang tidak dipublikasikan.

Suci Purwandari (2014). Pengaruh Promosi Terhadap Brand Awareness Pada Politeknik Indonusa Surakarta. Jurnal Sainstech Politeknik Indonusa Surakarta. Vol. 1 No.1. Pp: 57-67

Thurau-Hennig., Gwinner, K.P.,Walsh, G., Dan Gremier, D,D. 2004. “Electronic Word-Of-Mouth Via Consumer- Opinion Platforms: What Motives Consumers To Articulate Themselves On The Intenet?”. Journal Of Interactive Marketing. Vol.18, No.1.Tommi Wijaya dan Eristia Lidia Paramita (2014).

Pengaruh Electronic Word Of Mouth (Ewom) Terhadap Keputusan Pembelian Kamera DSLR). Seminar Nasional dan Call for Paper (Sancall 2014) ISBN: 978-602-70429-1-9

Downloads

Published

2022-06-30