Tourism Entrepreneurship Business Model: Product and Experience Innovation to Attract Tourists

Authors

  • Muh. Fahrurrozi Universitas Hamzanwadi
  • Amrullah Amrullah Universitas Hamzanwadi
  • Mohzana Mohzana Universitas Hamzanwadi
  • Muhammad Ramli Universitas Hamzanwadi

DOI:

https://doi.org/10.29408/jpek.v8i3.28086

Keywords:

tourism innovation, Entrepreneurship, tourist experience, local culture, sustainability

Abstract

The tourism industry in Indonesia, with its diverse culture and natural resources, offers significant potential for economic growth. However, challenges such as intense competition and the need for sustainability demand innovation in tourism entrepreneurship business models. This study aims to explore product innovation and tourist experiences in three major destinations: Bali, Yogyakarta, and Lombok. Employing a descriptive qualitative approach, data were collected through in-depth interviews and observations. The results indicate that the integration of local culture and digital technology enhances the attractiveness of destinations, creating unique experiences for tourists and providing economic benefits to local communities. Although innovation offers numerous advantages, challenges such as limitations in human resources and technological support still need to be addressed to achieve long-term sustainability in the industry. This research fills a gap in the literature by adopting an interdisciplinary approach that encompasses cultural, economic, and technological aspects of tourism entrepreneurship.

References

Agustina, R., & Sari, A. P. (2022). The role of local culture in enhancing tourist satisfaction: Evidence from Indonesia. Journal of Cultural Heritage Management and Sustainable Development, 12(1), 52-68.

Amrullah, Amir, A. F., Jamal, S. A., Shahril, Z. R., & Som, A. P. M. (2024). From Perception To Support: the Role of Political Bureaucracy in Rural Tourism Development in Lombok, Indonesia. Planning Malaysia, 22(4), 460–473. https://doi.org/10.21837/pm.v22i33.1561

Arief, M., Sihombing, A. R., & Mulyani, R. (2022). Government support for tourism entrepreneurship innovation in Indonesia: Challenges and opportunities. Indonesian Journal of Tourism and Leisure, 1(2), 87-99.

Damnet, A., Sangnak, D., & Poo-Udom, A. (2024). Thailand’s innovative agritourism in the post COVID-19 new normal: A new paradigm to achieve sustainable development goals. Research in Globalization, 8(May 2023), 100171. https://doi.org/10.1016/j.resglo.2023.100171

Damnet, A., Sangnak, D., & Poo-Udom, A. (2024). Thailand’s innovative agritourism in the post COVID-19 new normal: A new paradigm to achieve sustainable development goals. Research in Globalization, 8(May 2023), 100171. https://doi.org/10.1016/j.resglo.2023.100171

Della Corte, V., Del Gaudio, G., Sepe, F., & Luongo, S. (2021). Destination resilience and innovation for advanced sustainable tourism management: A bibliometric analysis. Sustainability (Switzerland), 13(22). https://doi.org/10.3390/su132212632

Dewi, R. A., & Utami, R. S. (2022). Personalization in tourism services: A case study in Lombok. International Journal of Hospitality Management, 93, 102723.

Iskandar, R., Suryadi, D., & Hidayati, S. (2022). Innovation in tourism products and its impact on tourist satisfaction in Bali. Tourism Management Perspectives, 43, 141-150.

Liu, T., & Kou, I. T. E. (2024). Determinants for the development of creative tourism: A stakeholder perspective. Heliyon, 10(13), e33727. https://doi.org/10.1016/j.heliyon.2024.e33727

LK Mishra, N. K. (n.d.). Wellness Tourism In India : A Comparative Analysis Of Domestic And International Visitors ’ Motivations. 29–42.

Lopes, J. D., & Estevão, J. (2024). Contributions to the design of regional tourism innovation policies: Evaluation of determinants in Latin America. Journal of Innovation and Knowledge, 9(4). https://doi.org/10.1016/j.jik.2024.100575

Lopes, J. D., & Estevão, J. (2024). Contributions to the design of regional tourism innovation policies: Evaluation of determinants in Latin America. Journal of Innovation and Knowledge, 9(4). https://doi.org/10.1016/j.jik.2024.100575

Mahfud, I. (2020). Inovasi Pariwisata Berbasis Budaya: Studi Kasus di Desa Wisata Yogyakarta. Journal of Tourism and Cultural Studies, 5(2), 112-124.

Muh Fahrurrozi, Pahrudin, & Danang Prio Utomo. (2023). Factors Influencing Tourists’ Decision In VisitingTourist Areas. JMET: Journal of Management Entrepreneurship and Tourism, 1(1), 52–62. https://doi.org/10.61277/jmet.v1i1.18

Nugroho, D. E., Wahyudi, A., & Yulianto, R. (2023). Building a positive reputation in tourism: The role of innovation in Indonesia. International Journal of Tourism Research, 25(2), 127-139.

Nuryanti, W., Rahmawati, D., & Ananda, B. (2021). The significance of cultural heritage in tourism: A case study of Yogyakarta. Journal of Tourism and Cultural Change, 19(4), 422-438.

Piwahyuti, Y. (2021). Pengaruh Knowledge Management Terhadap Keunggulan Kompetitif Melalui Inovasi Produk Biro Perjalanan Wisata Industri Pariwisata Kota Bandung (Doctoral dissertation, Universitas Komputer Indonesia).

Prabowo, S., Musthafa, M., & Suharyadi, A. (2021). Creativity as a driver of innovation in Indonesian tourism: Evidence from Bali and Lombok. Tourism and Hospitality Research, 21(3), 308-322.

Rahman, A., & Dewi, S. (2020). Dampak Inovasi Wisata terhadap Keberhasilan Destinasi Pariwisata di Lombok. Tourism Development Journal, 3(4), 87-95.

Riyanto, P. (2021). Kendala dan Tantangan dalam Pengembangan Inovasi Desa Wisata. Indonesian Journal of Rural Development, 2(1), 45-56.

Samsir, M. (2019). Pemberdayaan Masyarakat Melalui Program Desa Wisata di Lombok. Journal of Community Empowerment, 4(3), 50-60.

Santarsiero, F., Carlucci, D., & Schiuma, G. (2024). Driving digital transformation and business model innovation in tourism through innovation labs: An empirical study. Journal of Engineering and Technology Management - JET-M, 74(August), 101841. https://doi.org/10.1016/j.jengtecman.2024.101841

Sari, A. P., Setiawan, R., & Hanif, M. (2022). Digital transformation in Indonesian tourism: The impact of technology on service delivery. Journal of Tourism Management Research, 9(2), 121-134.

Setyawati, A., Sugangga, R., Sulistyowati, R., Narmaditya, B. S., Maula, F. I., Wibowo, N. A., & Prasetya, Y. (2024). Locus of control, environment, and small-medium business performance in pilgrimage tourism: The mediating role of product innovation. Heliyon, 10(9), e29891. https://doi.org/10.1016/j.heliyon.2024.e29891

Sukadi, A., Kurniawan, A., & Nuraini, A. (2023). The role of personalized tourism packages in enhancing customer satisfaction in Yogyakarta. Asian Journal of Tourism Research, 8(1), 34-46.

Szromek, A. R., & Polok, G. (2022). A Business Model for Spa Tourism Enterprises: Transformation in a Period of Sustainable Change and Humanitarian Crisis. Journal of Open Innovation: Technology, Market, and Complexity, 8(2), 72. https://doi.org/10.3390/joitmc8020072

Szromek, A. R., & Polok, G. (2022). A Business Model for Spa Tourism Enterprises: Transformation in a Period of Sustainable Change and Humanitarian Crisis. Journal of Open Innovation: Technology, Market, and Complexity, 8(2), 72. https://doi.org/10.3390/joitmc8020072

Tanjung, P., Ramadhan, H., & Lestari, F. (2021). Community involvement in sustainable tourism development: The case of Lombok. Journal of Environmental Management and Tourism, 12(6), 1451-1461.

Trunfio, M., & Campana, S. (2019). Drivers and emerging innovations in knowledge-based destinations: Towards a research agenda. Journal of Destination Marketing and Management, 14(June). https://doi.org/10.1016/j.jdmm.2019.100370

Wijayanti, A. (2018). Peran Inovasi dalam Pengembangan Pariwisata Berkelanjutan di Bali. Journal of Tourism Research, 6(1), 23-34.

Yakup, A. P. (2019). Pengaruh sektor pariwisata terhadap pertumbuhan ekonomi di Indonesia (Doctoral dissertation, Universitas Airlangga).

Zain, R., Ekonomi, P., & Hamzanwadi, U. (2024). Entrepreneurship and Tourism The Influence of Creativity , Price And Product Quality On Consumer Satisfaction in The Bamboo Weaving Craft Business in Loyok Village Journal of Management , Entrepreneurship and Tourism. 2(1), 38–46.

Downloads

Published

2024-12-29