Japanese Language Mentoring for Tourism Students Through an Industry Partnership
DOI:
https://doi.org/10.29408/ab.v6i2.33179Keywords:
Industry Partnership, Japanese Language, Tourism Students, Tourism Service CommunicationAbstract
Tourism service quality is strongly shaped by communication quality; therefore, foreign-language competence—including Japanese—has become increasingly relevant for tourism students. This community service program aimed to strengthen basic Japanese skills among Tourism students at Universitas Hamzanwadi through an industry-partnership mentoring model with PT Ina Nippon Indonesia. The six-month program (July–December) involved 23 participants (third semester, fifth semester, and alumni) and focused on three foundational literacy components delivered sequentially: Hiragana (July–August), Katakana (September–October), and Kanji (November–December). Learning activities combined structured drills, group discussions, and service-dialog simulations, supported by periodic assessments through written tests and Japanese-led interviews (every three months). Quantitative results from average scores show consistent improvement across all components: Hiragana increased from 49 to 76 (+27 points), Katakana from 50 to 81 (+31 points), and Kanji from 48 to 79 (+31 points). These gains suggest that scheduled, intensive mentoring aligned with tourism-service communication needs is effective in building basic Japanese literacy and supporting students’ functional communication readiness. Future implementation should strengthen the assessment system using detailed scoring rubrics and individual score documentation to provide more robust evidence of program impact and sustainability.
References
Andriyani, A. A. A. D., Rahayu, E. T., & Hartati. (2021). Pelatihan berkomunikasi lisan melalui tata bahasa Jepang bagi pemandu wisata khusus di Kabupaten Bangli. JPKMI (Jurnal Pengabdian Kepada Masyarakat Indonesia), 2(4), 330–339.
Badan Pusat Statistik. (2025, May 5). Jumlah kunjungan wisatawan mancanegara ke Indonesia menurut kebangsaan (kunjungan), 2024. https://www.bps.go.id/assets/statistics-table/2/MTgyMSMy/jumlah-kunjungan-wisatawan-mancanegara-ke-indonesia-menurut-kebangsaan.html
Ellis, R. (2015). Understanding second language acquisition. Oxford University Press.
Kanah, K., Dyah, W., Darlina, L., & Moelyadi, S. (2021). Dampak metode gallery walk dalam pembelajaran bahasa Jepang di Jurusan Pariwisata Politeknik Negeri Bali. Jurnal Pendidikan Bahasa Jepang Undiksha, 7(2), 158–170.
Kementerian Pariwisata Indonesia. (2020). Laporan tahunan pariwisata Indonesia. Kementerian Pariwisata Indonesia.
Kementerian Pendidikan dan Kebudayaan. (2020). Statistik pendidikan. Kementerian Pendidikan dan Kebudayaan.
Kim, J.-H., & Lee, J.-H. (2015). The impact of language on tourist satisfaction and revisit intention. Journal of Travel Research, 54(5), 1–15.
Muryati, S., & Astuti, B. S. (2020). Penggunaan strategi penerjemahan kosakata budaya Jawa Tengah berbahasa Indonesia ke dalam bahasa Jepang dalam media informasi pariwisata. Culture, 7(2), 204–210.
Parasuraman, A., Zeithaml, V. A., & Malhotra, A. (2005). SERVQUAL: A multiple-item scale for measuring consumer perceptions of service quality. Routledge.
Setiawati, N., & Budiarto, W. (2022). Pemberdayaan masyarakat Pulau Tidung melalui bahasa Jepang dalam peningkatan pariwisata lokal. Darmacitya: Jurnal Pengabdian Kepada Masyarakat, 2(2), 45–54.
Smith, J. (2020). The role of Hiragana and Katakana in Japanese language acquisition. Journal of Japanese Linguistics, 15(2), 45–60.
Sundayra, L., & Nurita, W. (2021). Pengabdian kepada masyarakat melalui pengajaran bahasa Jepang kepada siswa SMK. In Prosiding Seminar Nasional Pengabdian Kepada Masyarakat Fakultas Bahasa Asing Universitas Mahasaraswati Denpasar (SENADIBA) 2021 (pp. 183–190).
Supriadi, H., Karyawan, L. B., & Fahrurrozi, M. (2024). Peningkatan kemampuan TOEFL melalui pelatihan intensif untuk siswa kelas 12 SMAS NW Ulil Albab Gegek: Enhancing TOEFL proficiency through intensive training for twelfth grade students at SMAS NW Ulil Albab Gegek. ABSYARA: Jurnal Pengabdian Pada Masyarakat, 5(1).
Supriadi, H., Rahadi, I., Pauzi, M. H., Kurniawan, T., & Hidir, R. (2022). Internalisasi nilai-nilai perjuangan Maulana Syeikh Muhammad Zainuddin Abdul Madjid melalui wisata makam. Journal of Tourism Destination and Attraction, 10(1), 49–58.
Tanaka, H. (2019). The impact of Kanji proficiency on reading comprehension in Japanese. Asian Language Studies, 22(3), 78–92.
Vroom, V. H. (1964). Work and motivation. Wiley.
Wijayanti, A. A. R., Poetranto, I. W. D., & Saharjo, S. A. J. (2022). Pembelajaran bahasa Jepang perhotelan bidang tata hidangan berbasis role playing pada Program Studi Diploma IV Perhotelan Universitas Triatma Mulya. Journal of Tourism and Interdisciplinary Studies, 2(1), 34–40.
Yamamoto, K. (2021). Integrating Hiragana, Katakana, and Kanji: A comprehensive approach to Japanese writing. Journal of East Asian Studies, 30(1), 101–115.
Yeni, G. S. H., & Pramesti, P. D. M. Y. (2021). Pelatihan dan pendampingan bahasa Jepang untuk pariwisata bagi masyarakat di Desa Sambangan. Proceeding Senadimas Undiksha, 1669.
Downloads
Published
Issue
Section
License
Copyright (c) 2025 Herman Supriadi, Jamaluddin Jamaluddin, Muhammad Ramli, Baiq Desi Dwi Arianti
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
All writings in this journal are the full responsibility of the author. ABSYARA journal provides open access to information so that the findings in this article are useful for everyone. ABSYARA journal can be accessed and downloaded free of charge under the creative commons license.
Jurnal ABSYARA by Fakultas MIPA, Universitas Hamzanwadi distributed under Lisensi Creative Commons Atribusi-NonKomersial-BerbagiSerupa 4.0 Internasional.
