Peran Media Sosial sebagai Sarana Pengembangan Kompetensi Lintas Budaya Mahasiswa
DOI:
https://doi.org/10.29408/jhm.v12i3.35654Keywords:
informal learning, intercultural competence, multiculturalism, social media, studentsAbstract
This study was motivated by the high use of social media among university students, which has the potential to support the development of cross-cultural competence in the digital era. Cross-cultural competence is an essential skill that enables students to interact effectively in an increasingly diverse society. This study aims to describe the level of social media utilization, the level of students’ cross-cultural competence, and the role of social media as a medium that supports the development of cross-cultural competence. A descriptive quantitative approach was employed with a sample of 79 students selected through convenience sampling. Data were collected using a Likert-scale questionnaire and analyzed using descriptive statistics through mean and percentage calculations. The findings revealed that social media utilization was categorized as high with a mean score of 3.94, while students’ cross-cultural competence was also categorized as high with a mean score of 4.02. The highest indicator of social media utilization was the use of social media to obtain information about other cultures (4.24), whereas the highest indicator of cross-cultural competence was respect for cultural differences (4.39). The findings indicate that social media has the potential to serve as a learning resource that supports the expansion of cultural awareness, strengthens appreciation of diversity, and enhances students’ readiness to interact with individuals from different cultural backgrounds. The study implies the importance of utilizing social media as a learning medium to strengthen multicultural values in Social Studies Education.
References
Adistri, N., & Rusman, A. A. (2024). Pemenuhan Kebutuhan Informasi pada TikTok: Studi Uses and Gratification di Era Digital. Jurnal Lensa Mutiara Komunikasi, 2(8), 103–116. https://doi.org/10.51544/jlmk.v8i2.5584.
Afandi, I. N., & Hidayat, R. (2021). Teori Kontak : Konsep dan Perkembangannya Concept and Development of Contact Theory. Buletin Psikologi, 29(2), 178–186. https://doi.org/10.22146/buletinpsikologi.46193.
Aliyah, D. Z. hibbatul, Rafi, A., & Razaq, A. (2025). Peran Literasi Digital Dalam Meningkatkan Kemampuan Berfikir Kritis Generasi Z. Jurnal Literasi Digital, 5(3), 311–320. https://doi.org/10.54065/jld.5.3.2025.794.
Alkatiri, S. A. (2024). Peran Media Digital Dalam Meningkatkan Efektivitas Komunikasi Lintas Budaya Pada Komunitas Multinasional Di Indonesia. Pendas: Jurnal Ilmiah Pendidikan Dasar, 10(4), 306–312. https://doi.org/10.23969/jp.v10i04.36695.
Dewi, I. G. A. T. P., Lasmawan, I. W., Kertih, I. W. (2024). Implementasi pendidikan multikultural melalui pembelajaran IPS di Sekolah Dasar. Jurnal Pembelajaran, Bimbingan, Dan Pengelolaan Pendidikan, 4(12), 1–7. https://doi.org/10.17977/um065.v4.i12.2024.26.
Fatikh, M. A. (2025). Dinamika Komunikasi Lintas Budaya: Menogosiasikan Identitas di Ruang Digital. Al-Mada: Jurnal Agama, Sosial, dan Budaya, 8(1), 142–157.https://doi.org/10.31538/almada.v8i1.9892.
Hakiki, M., Nadziran, S. N., & Mulyeni, S. (2026). Pengaruh Konten Influencer di Media Sosial terhadap Tingkat FOMO pada Gen Z (Analisis Studi Literatur). Jurnal Pendidikan Dirgantara, 3(1), 70–85. https://doi.org/10.61132/jupendir.v3i1.1011.
Hernandez, F., & Kose, B. W. (2012). The Developmental Model of Intercultural Sensitivity. IDR Institute Intercultural Development Research, 44(4), 512–530. https://doi.org/10.1177/0013124510393336.
Lomboe, E. A., Ramadhan, M. J. F., & Ramajati, S. (2024). Peran media sosial dalam meningkatkan kesadaran pluralisme di kalangan mahasiswa unesa ketintang. In Prosiding Seminar Nasional Ilmu Ilmu Sosial (SNIIS) (Vol. 3, pp. 453-477).
Lysiuchenko, O., Sydorenko, Y., Oleksiienko, L., Lysenko, T., & Hulych, M. (2021). Intercultural communicative competence in the development of students’ linguistic skills. Revista Geintec-Gestao Inovacao E Tecnologias, 11(3), 1013-1040. https://doi.org/10.21744/lingcure.v5nS4.1741.
Meilani, A., Widiyanarti, T., Faiz, M. A., Prasetyo, F. D., & Azzahra, A. (2024). Etika Komunikasi Antar Budaya: Memahami Perbedaan dan Menghindari Kesalahpahaman. Publishing Indonesian Culture and Religion, 1(4), 1–13. https://doi.org/10.47134/diksima.v1i4.108.
Ningsih, A. F., Sulistiono, B., Anawati, N., & Setiyoko, D. T. (2024). Pengaruh Inovasi Teknologi pada Dinamika Kehidupan Sosial: Literature Review. Jurnal Pengabdian Masyarakat dan Riset Pendidikan, 3(1), 1-12. https://doi.org/10.31004/jerkin.v3i1.345.
Primayana, G. G. (2025). Dinamika Interaksi Antarbudaya di Media Sosial (Analisis Perbedaan Bahasa, Simbol, Nilai, dan Norma serta Dampaknya terhadap Kesehatan Mental Mahasiswa Multikultural). Al-mikraj Jurnal Studi Islam dan Humaniora, 6(1), 761–771. https://doi.org/10.37680/almikraj.v6i1.8223
Putri, K. W., Widiyanarti, T., Putri, K. A. W., Naila, S. S., Mukhlisin, A. S., Purwanto, E., & Rahmah, A. (2024). Mengatasi Hambatan Komunikasi Antar Budaya. Indonesian Culture and Religion Issues, 1(4), 1-9. https://doi.org/10.47134/diksima.v1i4.100.
Qaniah, F. A., & Botutihe, S. N. (2025). Pengembangan E-Modul Keterkaitan Antara Budaya dan Emosi serta Dampaknya Terhadap Pemahaman Terkait Lintas Budaya. Embun Harapan Jurnal Kesehatan Mental, 1(1), 6-12. https://ejournalhealth.pustakariset.my.id/index.php/ehjpm/article/view/24.
Ramadhanti, I. R., Nasihuddin, N., & Ginanjar, A. Y. (2026). Penerapan Model Auditory, Intellectualy, Repetition (Air) untuk Meningkatkan Keterlibatan dan Hasil Belajar Siswa dalam Mata Pelajaran IPAS Program Studi Pendidikan Guru Madrasah Ibtidaiyah. Mutiara Pendidikan dan Olahraga, 3(2), 26–49. https://doi.org/10.61132/mupeno.v3i2.1050.
Reny Rahmalina, D. F. K. (2026). Japanese As a Global Digital Bridge: Efforts To Build Intercultural Competence Bahasa Jepang Sebagai Jembatan Digital Global: Upaya Membangun Kompetensi Interkultural. Hikari: Jurnal Bahasa Dan Kebudayaan, 5(2), 481–499. https://hikari.bunghatta.ac.id/index.php/hikari/article/view/106.
Riana, A., Tambunan, S., & Sari, W. S. (2025). Penerapan model pembelajaran berbasis komunikasi lintas budaya dengan social networking sites dalam pengembangan kompetensi global siswa. Jurnal Inovasi Hasil Pengabdian Masyarakat (Jipemas), 8(2), 405–415. https://doi.org/10.33474/jipemas.v8i2.23342.
Risnita, R., Muhajirin, M., & Asrulla, A. (2024). Pendekatan Penelitian Kuantitatif dan Kualitatif Serta Tahapan Penelitian. Journal Genta Mulia, 15(1), 82–92. https://ejournal.uncm.ac.id/index.php/gm/article/view/903.
Salsabila, F., Daviza, T. P., Istiqomah, K., Ibadillah, Z., Ikhsan, M., Iryani, E., & Asafri, H. (2025). Membangun Kecakapan Literasi Digital di Era Disinformasi: Telaah Teoritis dan Implikasinya Pada Perguruan Tinggi. PESHUM. Jurnal Pendidikan, Sosial dan Humaniora, 4(5), 7116-7135. https://doi.org/10.56799/peshum.v4i5.10074.
Simatupang. (2025). Persepsi Kompetensi Komunikasi Antarbudaya dan Adaptasi Akademik Mahasiswa Program Pertukaran Mahasiswa Merdeka di Universitas Pelita Harapan. Skripsi. Universitas Lampung.
Suardi, H. (2025). Analisis Bandwagon Effect Pada Perilaku Siswa Dalam Konteks Interaksi Sosial di Lingkungan Min 29 Aceh Besar. Journal Genta Mulia, 17(1), 206–219. https://ejournal.uncm.ac.id/index.php/gm/article/view/1772.
Taneo, S. P., Koro, M., Elisabeth, N., & Nawa, A. (2025). Transformasi Pembelajaran IPS SD dalam Menumbuhkan Keterampilan Sosial Abad 21: Telaah dari Perspektif Multikultural. Intelektual: Jurnal Ilmiah Multidisiplin Mahasiswa dan Akademisi, 1(2), 117–128. https://doi.org/10.64690/intelektual.v1i2.258.
Turmudi, M., Retpitasari, E., Islam, U., Lirboyo, T., Islam, U., Syekh, N., & Kediri, W. (2026). Dialektika Komunikasi Multikultural: Studi Praktik Budaya Lokal dan Agama di Kampung Inggris Pare. Empirisma Jurnal Pemikiran Dan Kebudayaan Islam, 35(1), 21–44. https://doi.org/10.30762/empirisma.v35i1.3675.
Widiantara, I. M., Maddi, J. H., Masduki, D., Merta, N., & Mandagi, D. W. (2025). Ilmu Komunikasi Media Sosial. Getpress Indonesia.
Wu, J. F. (2015). Examining Chen and Starosta’s Model of Intercultural Sensitivity in the Taiwanese Cultural Context. International Journal of Modern Education and Computer Science, 7(6), 1–8. https://doi.org/10.5815/ijmecs.2015.06.01.
Zufahmi, Z., Ariyati, E., Zuraida, Z., & Marlina, R. (2024). Developing intercultural competence in higher education: international students’ stories and self-reflection. Perspectives: Policy and Practice in Higher Education, 28(4), 224-225. https://doi.org/10.1080/13603108.2023.2294157.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Ni Luh Kadek Rustiawati, Rizkahulmiftah Rizkahulmiftah, I Wayan Mudana, Ida Bagus Made Astawa, I Made Pageh
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
All writings in this journal are the full responsibility of the author. Jurnal Humanitas provides open access to benefit anyone with valuable information and findings. Jurnal Humanitas can be accessed free of charge at no cost, following the creative commons license. Authors who publish articles in the Jurnal Humanitas must comply with the following conditions:
The author retains the copyright and grants the right of first publication with the work licensed simultaneously under the Creative Commons Attribution-ShareAlike 4.0 International (CC BY-SA 4.0) license, allowing others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.
Authors may make additional separate contractual arrangements for the non-exclusive distribution of the published journal version of the work (for example, posting it to an institution or publishing it in a book), acknowledging its initial publication in this journal.
Authors are permitted and encouraged to post their work online (for example, on institutional repositories or websites) before and during the submission process, resulting in a productive exchange and earlier and more extensive citations of the published work.
All articles in this journal are the sole responsibility of the author. Jurnal Humanitas provides open access to benefit anyone with valuable information and findings. Jurnal Humanitas can be accessed and downloaded for free, following the creative commons license.
Jurnal Humanitas: Katalisator Perubahan dan Inovator Pendidikan is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License
